Launch of the Digital Assistant on the gov.cy Portal
December 18, 2024
The 'Digital Assistant' is a new Generative AI application launched on the gov.cy portal, aimed at improving communication between citizens and the government. Initially, it will assist with inquiries related to Social Insurance Services, with plans to expand its capabilities over time. Citizens can submit their questions in writing or orally, without needing to provide personal information. The Assistant will continuously train and evolve based on user interactions.