Establishment of a 24-hour hotline for urgent needs at the OAY
September 24, 2025
The Organization of Health Insurance (OAY) has established a 24-hour emergency hotline for the transportation of patients with critical conditions. Doctors will determine if a case is life-threatening and activate the transfer process. This service is designed to operate without delay, with a special OAY team available at all hours. Additionally, the procedure includes guidance for healthcare facilities and physicians. This initiative aims to improve healthcare services in Cyprus.