PASDY: Need for Improvement in Communication with Public Services
December 14, 2025
PASDY is concerned about unanswered calls and emails sent by citizens to government services. Many employees do not respond promptly due to heavy workloads, causing frustration for citizens. The organization plans interventions to improve the situation. It has sent a letter to the directors of ministries, seeking collaboration for better management of requests. A key goal is to restore the image of public servants and services.